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FAQ
Find answers to common questions about local delivery, shipping, returns, damaged items, and customer support. If you need help with a specific order, please contact our team.
Where are you located?
We are based in Santa Fe Springs, California, and proudly serve customers throughout Los Angeles County, Orange County, and the greater Southern California region with fast, local delivery and personalized service.
What are your local delivery options and rates?
We offer a tiered local delivery service from our Santa Fe Springs warehouse. The rate is automatically calculated at checkout based on your order total and distance:
- Within 20 miles:
Orders $1,500+: FREE Delivery
Orders under $1,500: $99.99 Fee
- 20 to 40 miles:
Orders $2,500+: FREE Delivery
Orders under $2,500: $149.99 Fee
For full details, please see our complete Shipping Policy.
How long will it take to get my order?
Order delivery time depends on the item type and your location:
- Standard Shipping (Small Items): Orders are processed in 1-2 business days. Transit time is typically an additional 1-5 business days.
- Local Delivery (Furniture): After your order is processed (1-2 business days), our logistics team will contact you directly to schedule a convenient delivery date and time.
You will receive a shipping confirmation email with tracking information once your order leaves our warehouse.
Can I return or exchange furniture?
Eligible unused items may be returned within 30 days of delivery in their original packaging. Custom, clearance, final sale, used, assembled, or damaged-by-customer items may not be eligible for return.
Standard returns may be subject to a 10% restocking fee, and outbound or return shipping costs may be deducted from the refund.
If your item arrives damaged, defective, missing parts, or incorrect, please contact us at service@leisurespaceus.com within 48 hours of delivery with your order number and photos of the item, outer packaging, and shipping label. Please keep all original packaging until your claim or return is fully resolved.
Still have questions?
Please contact us at service@leisurespaceus.com or call (949) 414-8999.











